FAQ

Yak wool is the soft undercoat naturally shed by yaks living on the Tibetan Plateau at elevations above 3,500 metres. Each spring, this fine fiber is gently hand-combed as the animals shed their winter coats, making it a renewable and non-invasive natural fiber.

Unlike sheep's wool, yak wool has evolved to withstand extreme temperatures, resulting in fibers that are exceptionally warm, breathable, and surprisingly lightweight.

We built Tercette around a single material because we believe depth comes from returning to something with care. Yak wool gives us the softness, warmth, and breathability we want for everyday knitwear, while its natural character allows each piece to remain clear in form and easy to live in.

Our name comes from the tercet: three parts held in relationship. For us, that is material, form, and use. Working exclusively with 100% yak wool lets us understand the fiber more fully, refine proportion and construction over time, and create pieces where those three elements feel considered together.

Yak wool is often described as an alternative to cashmere because both fibers are exceptionally soft, lightweight, and warm. The difference is that yak wool has characteristics that make it particularly well suited to everyday knitwear.

Compared with many traditional wool fibers, yak is naturally warmer, highly breathable, and often more resistant to pilling. Its hollow fibers trap warmth without adding weight, helping regulate body temperature across changing seasons. Research and industry testing have also found yak wool to be around 30% warmer than sheep's wool while offering significantly greater breathability.

We don't see yak wool as a replacement for cashmere. We simply believe it's one of the most remarkable natural fibers available.

Yak wool is one of the rarest luxury fibers in the world.

Each yak produces only around 100 grams of fine down each year during its natural spring shedding season, and the fiber must be carefully hand-combed rather than shorn. Around 90% of the world's yak population lives across the Tibetan Plateau, making both the fiber and its supply naturally limited.

Its rarity is one reason relatively few brands work exclusively with yak wool.

Yak wool is naturally soft, with fibers averaging around 18 microns, similar to fine cashmere.

Most people who find traditional wool uncomfortable are pleasantly surprised by yak wool's softness. Like all natural fibers, individual sensitivities vary, especially for those with wool allergies. If you're particularly sensitive, layering over a lightweight tee or shirt may feel most comfortable.

La laine de yak est une alternative durable au cachemire en raison de la capacité des yacks à brouter sans causer de dommages à l'écosystème. La méthode traditionnelle d'élevage nomade des yacks évite également le surpâturage et la désertification, l'un des plus gros problèmes liés à l'élevage de chèvres et de moutons du Cachemire.

Notre laine de yak provient directement des communautés d'éleveurs nomades traditionnels du Tibet, du Qinghai et du Sichuan. Les yacks sont peignés à la main pendant leur saison naturelle de mue, garantissant le plus grand soin et le plus grand respect pour les animaux.

Apprenez-en davantage sur nos pratiques de développement durable ici.

One of yak wool's greatest qualities is its versatility.

Because it is naturally breathable and temperature regulating, many people comfortably wear it across autumn, winter, spring, and even cool summer evenings.

Like all fine natural fibers, yak wool changes with wear. During the first few wears, you may notice some light pilling in areas of friction as loose surface fibers settle. This is a natural characteristic of premium knitwear rather than a defect and can be easily removed with a sweater comb or fabric shaver.

Over time, the fiber softens, relaxes into its shape, and develops an even more comfortable hand. With thoughtful care, your knit is designed to be returned to season after season.

We source our yarn through Shokay, a company working directly with herding communities across the Tibetan Plateau.

The fiber is collected during the natural spring shedding season through hand-combing, supporting thousands of semi-nomadic families while preserving traditional livelihoods.

Unlike many fibers that begin as bright white, yak down naturally grows in earthy shades ranging from light taupe to deeper brown. These colors come directly from the animal, so they do not require bleaching or dyeing to become wearable colors.

When we call a color Undyed Light Brown or Undyed Dark Brown, we mean the shade comes from the yak fiber itself. Undyed Light Brown has a softer taupe-brown quality, while Undyed Dark Brown has more depth and earthiness.

Across our collections, we work with both undyed and thoughtfully dyed yarns. The undyed shades keep the material closest to its natural state, while dyed colors allow us to build a seasonal palette without losing the softness, warmth, and hand-feel we value in yak wool.

Yak wool is considered one of the lower-impact luxury animal fibers available.

• Naturally shed each spring
• Hand-collected without harming the animal
• Lower water requirements than cashmere production
• Less grazing pressure than goats in many alpine ecosystems
• Biodegradable and renewable

For us, sustainability also means creating pieces that are worn often, cared for well, and kept for many years. The thought and detail we put into each knit reflects our attention to versatility and longevity in each piece.

Nettoyage à sec ou lavage à la main avec de l'eau froide et un détergent doux. Appuyez doucement sur le tissu pour éliminer l'excès d'eau. ne pas tordre. Poser à plat pour sécher et remodeler. Laissez-le sécher à l’abri de la lumière directe du soleil ou des sources de chaleur, ce qui pourrait endommager les fibres.

Magasin plié; évitez de le suspendre car il peut s’étirer avec le temps. Chaque commande est livrée avec une boule de bois de camphre gratuite, qui aide à protéger vos articles des mites et de l'humidité.

Store knitwear clean, folded, and away from direct sunlight.

Natural camphor wood balls help freshen drawers and discourage moths without synthetic fragrances. As their scent fades over time, lightly sand the surface to refresh the natural aroma. You can purchase them from us here

Tercette pieces are designed with ease, and many have an intentionally relaxed fit. Each product page includes a fit description, measurements, and model sizing to help you understand how the piece is intended to sit on the body.

Choose your usual size for the intended fit. Size down for a neater fit, when available, or size up for more slouch, room for layering, or added length.

For the clearest comparison, measure a sweater or knit you already love and compare it with the garment measurements on the product page.

Still unsure? Email us at shop@tercette.com or send us a DM at @StudioTercette. We are always happy to help with fit.

Not every piece is oversized, but many styles are designed with ease rather than a close fit. Some have a relaxed body, dropped shoulder, or added volume as part of the intended silhouette.

Refer to the fit description on each product page for guidance specific to that style.

Choose based on the amount of volume and length you prefer. The smaller size will generally feel neater, while the larger size will offer more ease and room for layering.

You can also email us at shop@tercette.com or DM @StudioTercette for help choosing between sizes.

All measurements listed in our size guides are taken from the garment itself, not from the body.

Garments are measured laid flat. For chest and waist circumference, double the flat measurement.

Lay a sweater or knit you already own flat and measure it at the same points shown in the product’s size guide. Compare those measurements directly rather than relying only on your usual numeric size.

This gives the clearest sense of the piece’s volume, length, and overall proportion.

Tercette offre la livraison GRATUITE sur toutes les commandes aux États-Unis. Une expédition accélérée en 2 jours est disponible pour un montant forfaitaire de 25 $.

Les commandes sont expédiées via USPS ou UPS Ground.

Toutes les commandes sont généralement traitées dans un délai de trois jours ouvrables, hors jours fériés et pendant les périodes saisonnières à fort volume.

Tercette offre la livraison GRATUITE sur toutes les commandes au Canada. Des options d’expédition accélérée seront disponibles à la caisse.

Les commandes sont expédiées via USPS à la demande générale. Nous ne collectons actuellement pas de droits et taxes au moment du paiement ; toutes les tâches encourues seront à la charge du client.

Toutes les commandes sont généralement traitées dans un délai de trois jours ouvrables, hors jours fériés et pendant les périodes saisonnières à fort volume.

Tercette propose une expédition internationale pour un tarif forfaitaire de 25 $. Des options d’expédition accélérée seront disponibles à la caisse.

Les commandes sont expédiées via DHL eCommerce ou DHL Express avec tous les droits et taxes collectés à la caisse. Pas de frais surprises ni de frais de dossier cachés.

Toutes les commandes sont généralement traitées dans un délai de trois jours ouvrables, hors jours fériés et pendant les périodes saisonnières à fort volume.

Tercette is primarily available online, but we occasionally appear at pop-ups and trunk shows in Portland and beyond. Past gatherings have included Superette and Storied Objects in Portland, as well as pop-ups in Connecticut.

Because each event is different, the assortment may vary. Follow @StudioTercette or subscribe to our newsletter for upcoming dates, locations, and details.

We share upcoming pop-ups, local gatherings, and ways to shop the collection in person through our newsletter and on Instagram at @StudioTercette.

Our newsletter also includes studio notes, new collection information, and occasional offers. You can sign up at the bottom of this page.

We welcome conversations with independent shops, galleries, studios, and community spaces interested in hosting a Tercette trunk show or in-person gathering.

Please email info@tercette.com with a little about your space, location, audience, and the kind of event you have in mind. We consider each opportunity individually and would be happy to explore what might work together.

Yes. Tercette works with a considered group of independent retailers whose point of view and customer align with the collection.

Retailers can view our available wholesale assortment through Faire or contact us directly at info@tercette.com to begin a conversation.

Please email info@tercette.com with your shop name, location, website or social account, and a brief introduction to your space and customer.

We review each partnership individually and will be in touch if the assortment and timing feel right for both Tercette and the retailer.

Nous acceptons les retours dans les 14 jours suivant la date de livraison de l'article. Une fois approuvé, veuillez renvoyer l’article dans les 10 jours. Les articles doivent être retournés inutilisés, non lavés, sans taches, avec toutes les étiquettes Tercette et leur emballage d'origine intacts. Si un retour ne respecte pas notre politique, il vous sera renvoyé.

Tout article marqué comme vente finale ne sera pas remboursable.

Si vous souhaitez échanger un produit, veuillez nous contacter à shop@tercette.com .

Les retours aux États-Unis sont gratuits.

Les frais d'expédition au Canada et dans d'autres pays pour les retours/échanges sont à la charge du client.

Connectez-vous ici à votre compte client et lancez une demande de retour. Veuillez nous indiquer pourquoi vous renvoyez l'article : vos commentaires nous aident à faire mieux.

Vous recevrez une étiquette d'expédition gratuite par e-mail une fois le retour approuvé.

Connectez-vous ici à votre compte client et lancez une demande de retour. Veuillez nous donner des détails sur la raison pour laquelle vous renvoyez l'article - vos commentaires nous aident à faire mieux.

Les frais d'expédition des retours/échanges internationaux sont à la charge du client. Les retours doivent être envoyés à l’adresse suivante :

Tercette - RETOURS
2175 NW, rue Raleigh, bureau 110
Portland, Oregon 97210
États-Unis

Veuillez prévoir jusqu'à 10 jours ouvrables pour que votre retour soit traité une fois qu'il atteint notre entrepôt.

Vous recevrez un e-mail de « notification de remboursement » vous informant que le remboursement a été effectué selon votre mode de paiement d'origine. Veuillez noter que le crédit sur votre relevé de compte peut prendre jusqu'à 10 jours, selon l'émetteur de votre carte.